Lost access to paid materials? We will help you restore it
Enter your order code: 8 characters, or 12 including the hyphen, for example AB12CD34-EF5. The code is shown after payment and on the pricing page in a browser where access is already active.
• Opened the site in another browser • Cleared your browser data • Want to open paid access on a new device
Access to materials is tied to your device and browser. When changing device, browser, or clearing browser data, access may be lost.
Browser change
If you opened the site in a different browser (e.g., Chrome instead of Safari), access won't transfer automatically.
New device
If you purchased on one phone and opened on another, access won't work.
Cleared browser data
If you cleared cookies and site data in your browser, the device identifier will be deleted.
Write to us on Telegram or email — we will restore access within a few hours.